ISO 9001:2000

Jaeger-Holland, Inc. can guide your organization through ISO 9001:2000 Quality management system implementation by instilling a continual improvement process that will remain long after we are gone.  Our implementation process can be modified for organizations in any stage of conformance. Our hands-on approach can also take your organization through implementation from start to finish.

Continual Improvement Process

Steps

• Identify the processes needed for the QMS

• Monitor, measure and analyze these processes and identify critical to quality (CTQ) characteristics

• Set objective where needed

• Implement necessary changes through corrective and preventive action procedures

• Increase the organization's ability to fulfill its customer's requirements

Jaeger-Holland, Inc. has successfully guided steel makers, steel service centers, machine shops, metal stampers, injection molders, tooling manufacturers, equipment manufacturers, chemical processors, food processors, distribution companies, catalogue companies and service organizations from implementation through registration.  We have assisted over 1,000 organizations, from Fortune 50 to small entrepreneurial businesses achieve their implementation and training goals.  We guided the first chemical surfactant manufacturer in the US to ISO 9001:2000 registration, the first two metal stampers in the State of Illinois to QS-9000 registration and the first aerospace gear manufacturer in the State of Illinois to SAE AS9100 B registration.

Benchmark visit

Our implementation process begins with an assessment of where the organization is at relative to customer requirements as well as the ISO 9001:2000 requirements.  This assessment identifies any gaps in the quality management system and the steps needed to bring the organization into conformance.

Overview of ISO 9001:2000

We have presented management overviews of ISO 9001:2000 to thousands of managers in both public and onsite presentations.  Some client comments regarding our implementation services and training can be found on our Client Feedback page.

Developing the quality manual

Our hands on approach takes into consideration the availability of personnel and time.  If needed we can even write your organization's quality manual with your subject matter experts' input.  The quality manual, required by the standard, aids in implementing your quality management system; communicates your processes and their interaction; describes your policies and your quality management system; and ensures that all requirements are addressed.

Process mapping and work instructions

We can provide expert guidance in process mapping and development of work instructions.  We can assist you in implementing your procedures, ensuring conformance to ISO 9001:2000 requirements.  A robust implementation brings many benefits, including: standardization, improved levels of customer satisfaction, increased market share and greater competitive position.

Conducting internal audits

Our OJT approach with your internal auditors ensures training effectiveness and value added auditing.  Internal auditing will assist your organization in achieving its business objectives and provide invaluable feedback for sustaining your organization's improvement initiatives.

Corrective and preventive actions

Jaeger-Holland can also assist organizations in identifying and tracking customer complaints, implementing both a corrective action system to prevent recurrence of problems and a preventive action system to prevent potential problems from occurring.

Pre-assessment and follow-up evaluation

We can perform a pre-assessment of the implementation of your quality management system and documentation, to ensure conformance to ISO 9001 requirements.  Any findings are accompanied with appropriate recommendations and directions.

ISO 9001 Registrations -- Leaders by Country as of December, 2006

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